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Books:
- Crisis Leadership: An Executive Briefing
Smith, Larry L. and James, Dr. Erika
Darden Business Publishing, UVA 2005
- Crisis Management and Communication: How to Gain and Maintain Control
Smith, Larry L. and Millar, Dr. Dan P.
International Association of Business Communicators 2002
- Before Crisis Hits:Building a Strategic Crisis Plan for Colleges
Smith, Larry L. and Millar, Dr. Dan P.
Community College Press, AACC 2002
- Coach to the Goal
Duke, Michael
2006
Articles:
- Errors in Focus Group Research
Mellman, Andrew J.
Chicago Journal of Marketing Research
- Researching the Litaigation Risk
Mellman, Andrew J.
Canadian Corporate Counsel Magazine
- Research Litigation Risks
Mellman, Andrew J.
Chicago Daily Law Bulletin
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